FAQ - RBC Canadian Open 5K
Frequently Asked Questions

Pre Race / Registration

Why was I not asked for my t shirt size during registration?

T-shirt sizes are distributed on a first-come, first-served basis at the Race Kit Pick-Up.

Do I get my money back if I can’t run?

No, there are no refunds and entries are non-transferable. You are still entitled to your ticket for any day of the RBC Canadian Open.

Can I register on race day?

If the event has not sold out, you will be able to register on race day in the Information tent.

How do I fundraise?

For more information on how to raise money for the Golf Canada Foundation, please visit the Charity section of our website.

Race Kit Pick-up

Do all participants receive a shirt?

Yes. All participants are entitled to pick up their exclusive RBC Canadian Open 5K t-shirt when they pick up their Race Kit.

Where do I pick up my shirt and bib?

You will be able to pick up your Shirt and Bib at the Race Kit Pick-Up. The Race Kit Pick-Up will take place on the Upper Level of the Sixteen Mile Sports Complex (3070 Neyagawa Blvd., Oakville, ON) on Friday, July 21, from 2:00 PM to 8:00 PM.

Can I pick up someone else’s shirt and bib for them?

It is very important that everyone picks up their own shirt and bib to avoid confusion. However, if you are picking up for a friend, family member or team, please ensure this is previously arranged and you have written consent.

Is there a baggage check available for runners?

Yes! There is a free baggage check for all participants. The bottom portion of your bib is detachable, and has your bib number on it. Remove this from your bib, and attach it to your baggage and give it to the volunteers at our baggage tent to pick up after you finish your run. The Baggage Tent will be located at the back of the Start Line chute.

Race Day

Is this event timed?

Yes. All runners will be given a timing chip so that they will know their finishing times.

Does everyone receive a medal?

Yes. Everyone who crosses the Finish Line will receive a medal.

Where can I park my car?

All participants and spectators can park at Oakville GO Station for FREE, where we will have FREE Shuttle Buses to take you to Glen Abbey Golf Club.

Where can I park my bike?

A free bike corral will be located at the corner of Dorval Drive and Old Abbey Lane. The Bike Corral will be open and staffed for the RBC Canadian Open 5K (beginning at 7:00 am) and every day of the Open.

Are spectators allowed to come see me run?

Absolutely! Spectators can take advantage of the free parking, free shuttles or free bike corral, and are invited to the Post-Race Party, but they must remain in the Start/Finish area. Spectators are NOT allowed onto the golf course.


Are strollers or dogs allowed on route?

No and no. Only runners and walkers are allowed on the course due to the safety concerns of all participants.

What is the route like?

The route is approximately 5 kilometres from start to finish, and is mainly run along the Cart Paths, although some of it will be run on grass. It is almost entirely flat with no big uphills or downhills. It is equally welcoming to someone trying to run their new personal best, or for someone looking to enjoy a nice walk in a nice setting.

Are there port-o-potties on the course?

Yes. There will be port-o-potties located throughout the course.

Will there be water on the course?

Yes. We will have a water station approximately halfway through the course.

Can I walk the 5K route?

Absolutely! The RBC Canadian Open 5K is very much open to walkers who want to see the RBC Canadian Open course up close and in person.


When and where is prizing awarded?

Prizing will be handed out immediately following the completion of the RBC Canadian Open 5K.

Does everyone receive a medal?

Yes. Everyone who crosses the Finish Line will receive a medal.

How do I get back to my car?

We will have FREE Shuttle Buses operating to take you back to the FREE parking at Oakville GO Station.

Race Etiquette Tips

Start Line

Arrive early. Please allow for extra time to park, take the Shuttle Bus and get to your place on the Start Line

Cones, Barricades & Course Marshals

The route is marked with traffic cones and barricades. Runners must stay within the coned runner's lane along each portion of the route. Always follow directions of the Event Staff and course marshals. Any participant that deviates from the marked route will be asked to leave Glen Abbey Golf Club immediately, and will forfeit their 'any single day' ticket to the RBC Canadian Open.

Bib Numbers

Your bib number must be visible on the front of your shirt along the entire route. Only runners wearing and showing a bib number will be allowed to cross the finish line and receive a medal and post-race refreshments. Race pictures will also be sorted according to bib number.


All athletes must run or walk in SINGLE FILE along the right hand side of the route. Faster runners must pass on the left. Calling out 'ON YOUR LEFT' lets others know of your presence. Wearing headphones is discouraged as a courtesy to other runners who assume you can hear them approaching and for safety reasons. If you must stop please step off the edge of the course so you do not impede those behind you.

RBC Canadian Open

How do I pick up my ticket for the RBC Canadian Open?

All registered participants will be able to pick their ticket up from the Will Call at the RBC Canadian Open, beginning Monday, July 24. For more information on the Will Call, please visit the RBC Canadian Open website at www.rbccanadianopen.com.

Can a friend pick up the ticket for me?

No. As per the policies of the RBC Canadian Open, anyone picking up tickets from Will Call must present a valid ID that matches the name on the ticket. All participants must pick up their own ticket.